Privacy Policy

This Way Home Real Estate Group Privacy Policy

This Privacy Policy describes how This Way Home Real Estate Group (“This Way Home,” “we,” “us,” or “our”) collects, uses, and discloses your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Information We Collect

We collect personal information from you in a variety of ways, including:

  • When you contact us through our website, email, phone, or in person
  • When you create an account on our website
  • When you request services from us, such as property searches or listings
  • When you attend an open house or event
  • From third-party sources, such as the Multiple Listing Service (MLS)

The type of personal information we collect may include:

  • Contact information (name, email address, phone number)
  • Property information (address, size, features)
  • Financial information (required for some transactions)
  • Demographic information (age, interests)
  • Website usage data (IP address, browsing history)

2. Use of Your Information

We use your personal information to provide you with the services you request, including:

  • Matching you with suitable properties
  • Providing you with real estate listings and marketing materials
  • Processing real estate transactions
  • Responding to your inquiries and requests
  • Sending you information about our services and the real estate market

We may also use your information for internal purposes, such as:

  • Improving our website and services
  • Conducting market research and analysis
  • Sending you administrative communications

3. Disclosure of Your Information

We will not disclose your personal information to third parties without your consent, except in the following circumstances:

  • To service providers who help us operate our business (e.g., marketing agencies, IT service providers)
  • To fulfill our obligations under the MLS system
  • As required by law or by court order
  • In the event of a merger, acquisition, or sale of assets

We will take reasonable steps to ensure that any third parties to whom we disclose your information are bound by obligations to protect your privacy.

4. Security of Your Information

We take the security of your personal information seriously and have implemented reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

5. Accessing and Updating Your Information

You have the right to access and update your personal information that we hold. You can request access or make changes to your information by contacting our Privacy Officer (see contact information below).

6. Cookies

We may use cookies to collect information about your use of our website. Cookies are small data files that are stored on your device. You can opt out of cookies by adjusting your browser settings. However, this may affect your ability to use certain features of our website.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact our Privacy Officer at: